Cancelled or Delayed Flight - Kathmandu Airport

Delayed or cancelled at Kathmandu Airport (KTM)? Do not let airlines avoid their obligations. Understand your passenger rights and claim the compensation you deserve.

EU261/2004 Compensation Amounts

Under EU Regulation 261/2004, passengers may be entitled to compensation for flight delays of 3 hours or more, cancellations with less than 14 days' notice, and denied boarding due to overbooking.

• €250 for flights up to 1,500 km
• €400 for flights between 1,500 km and 3,500 km
• €600 for flights over 3,500 km

Eligibility Criteria

EU261 applies to flights departing from EU airports operated by any airline, and to flights arriving in the EU operated by EU-based carriers. For flights involving Kathmandu Airport (KTM), eligibility depends on the airline and route.

• The delay must not be caused by extraordinary circumstances (severe weather, strikes, security threats)
• You must have checked in on time for your flight
• Claims can be filed up to 3 years after the flight (varies by country)

How to Claim Compensation

Start by contacting your airline directly with your booking reference and flight details. If the airline refuses or does not respond within 6 weeks, you can escalate your claim to the national enforcement body or use a specialised claims service.